Frequently asked questions

We are told “less is more”.
With design at our core we may have been sparing with our information on the site, if we haven’t answered your question here please contact us.

How do I know my fine art print is authentic?

All of the Fine Art Prints on this site are created by our photographers and artists, they sign and date not only the final print but also the certificate of authenticity, all certificates are embossed with the Cubesedge seal.

How can I purchase a Fine Art Print?

Visiting our Print Sales page takes you through the process of browsing, selecting and purchasing prints, if for any reason you are experiencing difficulty online please contact us and we can take your order over the phone.

Can all print sizes be supplied framed and are other frame colours and designs obtainable?

Online, at present, you can only order framed A3 prints, if you require another print size framed please contact us.

If you don’t think the image works with the frame or mount board, or it does not coordinate with your décor send us a style you like or contact us, and we can work to the right frame for the print.

There are no charges for us sourcing alternatives, we know how important it is to get it right. The only charge will arise if the material, design is more expensive.

Do you provide alternative substrates to display the image?

We will be providing an online ordering service for Canvas Wraps, Acrylic Blocks & Frames in the mean time contact us to order these products.

I would like to purchase one of the limited edition prints
you have just released from the promo shoot of an album cover but will need to save up for it and run the risk the edition sells out?

Purchasing gift vouchers is the perfect way to do this, available in £10, £20 & £50 denominations not only can you spread the payments, providing you purchase a minimum of 25% of the cost of the Limited Edition, you can reserve your print for 4 months. Gift vouchers also take the stress out of choosing the right print for someone.

Is online payment safe?

We use Secure Socket Layer Technology (SSL). This encrypts and protects the data you send to us over the internet.

If I am buying from a non EEC country is my purchase tax free?

Yes, the price you see on the website is the price with VAT included. For non EEC customers the price at point of sale will be excluding this tax.

How is my fine art print delivered?

Unmounted prints are dispatched in acid free robust tubing. Mounted prints strengthened with stiffened card supports.
Framed prints are dispatched in a robust corrugated cardboard box with an internal polystyrene cradle and bubble wrapped.

All unmounted/mounted prints dispatched to UK destinations via Royal Mail Recorded Delivery.

All unmounted/mounted prints dispatched worldwide via UPS.

Framed prints dispatched to all destinations via UPS.

If we haven’t answered your question here please contact us.